Bespoke solutions for every industry

Leading tracking and fleet management solutions provider Ctrack offers a wide variety of solutions aimed at any industry that utilises movable assets.

Throughout their 35-year history, innovation and technology have been at the core of Ctrack’s ability to provide their customers with bespoke solutions for an ever-changing environment. Ctrack is a South African company with solutions for South Africans, developed locally, thanks to continuous research and development.

Many of the systems that are commonplace in the tracking and fleet management arena were developed by Ctrack and offered to the market either through a variety of partners, including major insurance companies or under the Ctrack brand.

Integral to this ongoing research and development culture is risk, cost control, fleet utilisation, operations control and asset control. Ctrack believes in full life cycle asset management by harvesting data that is able to provide hindsight, insight and foresight.

“Ctrack understand that every industry and every client has different priorities when it comes to fleet management. The type of cargo has a significant effect on the true focus. While some might value safety above all else, others prioritise operational continuity, and we are able to develop solutions that cater for all of these priorities,” says Hein Jordt, Chief Executive Officer of Ctrack Africa.

Hardware is an important component of a robust fleet management system. Over the years, Ctrack has developed various solutions locally that can track powered and non-powered assets as well as supporting equipment such as a host of different cameras.

While this hardware forms the basis of an efficient fleet management system, Ctrack’s unique software solutions set them apart and allow them to be all things to all industries. One of Ctrack’s big advantages is their flexibility and making many of these bespoke solutions possible through their proprietary SMILE technology, with which the opportunities are endless.

“Ctrack is able to listen to the needs of our customers and offer them locally engineered solutions that give them the exact results they require to run their particular business safely and efficiently,” says Jordt.

With SMILE, the same hardware can be used to offer an endless array of control and data in a format that makes decision-making easy. The benefits of which have been proven in real-world scenarios time and time again. When it comes to cash-in-transit vehicles, SMILE can accept 32 digital inputs, giving operators eyes on the entire vault, door and hatch usage while allowing drivers and fleet managers to activate mitigation actions swiftly. In instances of gunfire, SMILE is able to automatically lock safes, providing an additional layer of protection without the operator needing to do anything.

Within the agricultural sector and with regard to the transportation of precious cargo on often less than ideal roads, SMILE facilitates the setting up of geo-zones and pre-defined speed zones. This has been proven to have a massive effect on the deterioration of road surfaces, the maintenance of vehicles, and the safe delivery of produce.

SMILE allows for the control of accessories driven off the vehicle’s PTO. In the case of side loaders, it is possible to limit their loading and offloading to specific geographic locations, significantly reducing the theft of loads.

Jamming of tracking and fleet management systems is becoming more prevalent, and with SMILE, Ctrack is able to activate the hooter, hazards or physically immobilise the vehicle when it detects interference. Ctrack are able to utilise a variety of other valuable data streams such as camera systems and CAN bus information and with SMILE set up rules and parameters that allow fleet managers to more precisely control assets in best way for their particular industry.

Some of Ctrack’s devices can record data up to ten times a second, and this data can be overwhelming for fleet managers. The quality of data is pertinent to outcomes and critical to success. Ctrack has developed easy-to-use, cloud-based fleet management tools that allow for snapshots or custom reporting via any device with an internet connection from any location.

“In an environment that can quickly become obsessed with big data, precise yet concise feedback is critical to managing fleets of all sizes by promoting efficient yet well-informed decision-making,” concludes Jordt.